Reseller ordering on behalf of customers

If a reseller wants to place an order on behalf of the customer, it can be done in two ways

1. Organizations pre-verified and mapped under the reseller

Access the Pre-Verified List:

• In the Organization Details section, click the "Click here" button.

• A list of pre-verified organizations will be displayed.

• Select the appropriate organization from the list to proceed with the certificate request.

2. Organizations not mapped to the reseller

Search for External Organizations:

• If the reseller wishes to use an organization mapped to another account, click the "Search External Organization" link.

• This will prompt the user to enter the representative’s email ID.

Select External Organizations:

• After entering the representative’s email ID, a list of available organizations will be displayed.

• Select the desired organization and proceed with the certificate request.

Switching Organization Views

• If the user wants to switch back to the default organization view, click the "Switch to default view" link.

What’s Next?

1. Consent Email for External Organization:

Once the order is placed, a consent email will be sent to the external organization’s representative email ID.

The external representative must accept the organization reuse request.

2. Verification Status Update:

Upon acceptance, the Organization Verification Status will update to "Completed."