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  1. emSign CERTInext
  2. Ordering a Certificate
  3. As a Customer

SMIME Certificates

emSign S/MIME Mailbox Validated certificates provide "reasonable assurance" to both senders and recipients that the individual identified in the certificate has control over the associated email address.

Below are the steps to order an S/MIME - Simple - Mailbox Validated - Strict certificate.

Step-by-Step Ordering Process

  1. Choose Your S/MIME Product and Validity

  • Navigate to Certificates > New Request.

  • From the Product Dropdown List, select S/MIME - Simple.

  • Choose the validity period and click "Next" to proceed.

  1. Certificate Requester Information

  • Enter the following details:

  • Name

  • Email ID

  • Mobile Number

  • Designation

  • Certificate Download Delegation:

  • If another individual needs to download the certificate, enable the "Certificate Download Delegation" option.

  • Provide the delegate’s Name and Email ID. A certificate download PIN will be sent to the delegate’s email address.

  • Click "Proceed" to continue.

  1. Certificate Information

  • Enter the Email ID for which the certificate will be issued.

  • Alternatively, select "Same as Requester Email ID" to auto-fill the requester’s email ID.

  • Click "Next" to proceed.

  1. Certificate Signing Request (CSR)

Refer to the SSL/TLS DV Certificate Ordering Flow for CSR submission options. Users can:

  • Upload or Paste the CSR.

  • Skip CSR and submit it later using the Order Quick Actions feature.

  1. Additional Information (Optional)

  • Provide any Reporting Tags, Order Remarks, or KYC Documents if applicable.

  • Custom fields may also appear here if configured by the account administrator.

  1. Order Summary & Payment

  • Review the order details and product information.

  • Proceed with the payment for the S/MIME certificate.

  • For detailed payment instructions, refer to the SSL/TLS DV Certificate Ordering Flow.

What’s Next?

  • After successfully placing the order, the certificate requester will receive an Order Confirmation Email.

  • The email will contain a tracking link to monitor the progress of the certificate verification and issuance process.

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Last updated 6 months ago

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