OV Certificates

Step-by-Step Certificate Ordering Process

  1. Choose Product & Validity

  • From the Product Dropdown List, select any SSL/TLS product: OV, OV Wildcard, OV UCC, or OV Wildcard-UCC.

  • If a UCC product is selected, enter the number of domains to see the order value upfront.

  • The default validity period for all SSL/TLS certificates is 1 year.

  • Click "Next" to proceed.

  1. Organization Details

  • Permission Levels:

    • Specific Access: Users can select organizations only from a pre-verified list no option to create new organizations.

    • All Access: Users can either select pre-vetted organizations or enter new organization details directly.

  • To select a pre-verified organization, click "Click Here". The pre-verified organizations will be displayed in a popup.

  • Click "Select" to pre-fill the organization information in the form.

  • Click "Next" to continue.

  • Important Note:

If the user has an organization reuse token, it can be provided by enabling the I have an organization reuse token checkbox.

When the reuse token option is enabled, no organization consent email will be sent to the representative.

  1. Organization Representative Information

  • If a pre-vetted organization is selected, the organization representative's details will be pre-filled automatically.

  • For a new organization, choose between "New" or "Existing" user:

    • New: Enter the representative’s Name, Email ID, Mobile Number, and Designation.

    • Existing: Select the representative from the list of existing users.

  • Certificate Download Delegation:

If the certificate download authority needs to be assigned to another individual, enable the Certificate Download Delegation checkbox and provide their Contact Name and Email ID.

  • Click "Next" to proceed.

  1. Certificate Signing Request (CSR)

  • The process for submitting the CSR is identical to the DV SSL/TLS certificate order. Users can:

Upload CSR or

Paste CSR into the designated field.

  • Skipping CSR:

    • If the CSR is skipped, the SAN (Subject Alternative Name) field will not be auto-filled.

    • Users can submit the CSR later using the Order Quick Actions feature.

  1. Certificate Details

  • If a CSR is provided, the Domain Name will be auto-populated.

  • To add a domain manually, enter it in the Domain Name field.

  • Pre-verified Domains: If the order is associated with a pre-verified organization, the corresponding domains will appear in the Domain Name dropdown list.

  • Use the Single Sub-domain option to reuse validations of pre-verified base domains, avoiding repetitive DCV (Domain Control Validation).

  • To add additional domains, select the OV UCC or OV Wildcard UCC product.

  • Click "Next" to proceed.

  1. Additional Information (Optional)

This section allows users to provide additional order-related details:

  • Reporting Tags:

    • Add reporting tags by clicking "Add Tag". Enter the Tag Name and Tag Value and click "Save".

  • Order Remarks:

    • Include any remarks for internal tracking.

  • Technical Point of Contact:

    • Enable the Technical Point of Contact checkbox and provide the individual’s Name, Email ID, Mobile Number, and Designation.

  • KYC Documents:

    • If required, enable the KYC Documents checkbox and upload the relevant documents. Use the "Add Document" button to upload multiple documents.

  • Custom Fields:

If custom fields are active for the account, they will appear here. These fields are configured by the account administrator and are not included in the certificate’s Subject/SAN attributes.

  • Additional Email Recipients:

Use this option to add email recipients who will receive Order Confirmation, Revocation, and Renewal Notifications, excluding verification-related alerts.

  • Auto-Renew Certificates Until Coverage:

    • Enable auto-renewal to ensure certificates are renewed automatically based on the configured criteria.

    • If disabled, manual renewal will be required before the certificate expires. This setting can be edited later from the Orders View page.

  • Click "Next" to proceed.

  1. Order Summary & Payment

  • Review the Product Information, Certificate Details, and Payment Summary.

  • The Payment Group from which the order amount will be deducted will be displayed.

  • Account Balance:

  • For USD Payments: No GST will be applied.

  • For INR Payments: GST will be applied.

  • Click "Pay Now" to complete the payment. Upon payment, the amount will be deducted from the selected group, and the system will redirect you to the Orders Page.

What’s Next?

  • Upon successful order placement, the Organization Representative will receive an Order Confirmation Email.

  • This email will contain a tracking link to monitor the progress of the certificate verification process.

  • Once the certificate is issued, the representative can download and deploy the certificate.

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