Add Credits
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Last updated
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Add Credits
emSign CERTInext offers two modes of payment to add credits: Online Payment & Offline Payment.
To add credits to your account, navigate to Billing & Payments> Add Credits.
Online Payment
Upon selecting online Payment, the current account balance is displayed at the top.
Enter the Amount to be credited, then click the Pay button
The system will redirect to the payment gateway. Enter your card details to proceed with the payment.
To verify the payment status, enter the Payment ID under the "Recheck Payment Status" section and click the Recheck button.
Offline Payment
On selecting offline Payment, the current account balance is displayed at the top.
Enter the offline credits payment details and click the "Make Payment" button.
Once the "Submit Offline Payment" button is clicked, a thank you message will displayed on the screen. Upon eMudhra finance approval, the amount will be credited into the account.
Credits Withdrawal
The user can withdraw the credits in the account anytime by raising a withdraw request and credited to the user bank account upon approval in the emSign Backoffice.
To Submit Withdraw Credits request, go to Add Credits > Click on Submit Withdraw Credits hyperlink.
User can enter the desired amount to be withdrawn and submit the request.
The request is now sent to the emSign backoffice, where the request is approved and processed further.
Note: To submit withdraw credits request, the bank account details must be provided before raising the request.
