Organizations

Organizations Management Overview

The Organizations Management section serves as the central hub for monitoring, managing, and maintaining information related to all organizations created within the system. It not only lists organizations with their statuses but also provides tools to update information, track key representatives, and manage approval workflows such as Extended Validation (EV) requests.

This section ensures seamless governance by enabling administrators to keep organization records accurate and updated, making it easier to oversee operations and compliance.

Features and Functionalities of Organizations Management

Comprehensive Organization Listing

All organizations created in the system are presented in a consolidated list.

Each entry displays:

• Organization Name

• Unique Identifier (if applicable)

• Status of the Organization (e.g., Active, Pending, or Suspended)

• Date of Creation/Last Updated

This overview allows users to quickly monitor the state of all organizations and take necessary actions.

Manage Organization Information

Select any organization from the list to edit or update key information, including:

• Name, Address, and Legal Information

• Contact Details

• Organization Validity or Renewal Dates

• Status Management: Administrators can activate, deactivate, or suspend organizations based on compliance requirements or internal policies.

Keeping this information accurate ensures compliance with security and operational protocols.

Organization Representative Management

Each organization must designate primary and alternate representatives.

• These representatives are responsible for interacting with the system and making formal requests (like certificate orders or EV validations).

The Organization Representative Information section displays:

• Name, Role, and Contact Information of the representatives

• Access levels or permissions granted to them

• Ability to edit or replace representatives when necessary

Ensuring correct representative information guarantees smooth communication and process flows with the organization.

Extended Validation (EV) Request Approvals

Track and manage EV certificate requests for the selected organization.

• EV certificates are used to establish higher trust levels, especially in public-facing applications.

Admins can:

• Approve, Reject, or Request Modifications to EV requests.

• Track the status of each EV request (e.g., Pending, Approved, Rejected).

• Ensure audit logs are maintained for each approval or rejection for future reference and compliance.

This feature helps administrators enforce rigorous security practices for organizations requiring enhanced validation processes.

Advanced Actions for Administrators:

Export Organization Data:

• Export the list of organizations along with their details for reporting or compliance purposes.

Set Up Alerts and Notifications:

• Configure alerts to receive notifications on status changes or upcoming renewals.

• Automate notifications for EV request status updates to stay informed in real time.

Audit Trail:

• Access a history of changes and approvals for each organization to ensure accountability and transparency.

• Log all modifications to representative information and EV requests for compliance auditing.

OV Prevetting

This helps enterprises to re-use organization details in the ordering form and quickly get the OV certificates with minimum verification requirements and customer pending actions.

Navigate to Organizations > Add Organization

• Enter the required Organization Information

• Enter the Organization Representative Information

• Upload the Organization Registration Documents and click on Submit for Validation

The organization details verification will be pending with validation for OV. For details on OV validation process, click here.

The Organization details are verified by the eMudhra validation team and approved.

After the Organization verification, the Organization information can be re-used to order the certificate reverification of the organization details.

Note: The OV Organization details is also verified while ordering a OV certificate. For details on ordering a OV certificate, please click here. The same organization details can be re-used for the subsequent OV orders.

EV Prevetting

Navigate to New Certificate > SSL/TLS Certificates > EV certificate

For EV Organizations, user must verify the organization by ordering any EV certificate. For details on ordering a EV certificate, click here.

The EV Organization details are verified by the eMudhra validation team and approved.

In the Organizations page, the organization details verification will be pending with validation for as EV & OV.

The same EV Organization details can be re-used for ordering a new EV or OV certificate as a pre-vetted organization.

Note: Exclusive EV prevetting of organization is not available.