Order SSL DV certificates
To order a DV SSL/TLS certificate from emSign Certhub, below are the steps applicable
Choose your SSL/TLS DV product.
Fill out the certificate request information (Name, email ID, mobile no & other details etc.,).
Upload / Attach your Certificate Signing Request (CSR).
Provide Certificate information Details (SAN name).
Provide additional information (Reporting tags, order remarks, Technical POC & custom fields (if applicable)).
Proceed for SSL/TLS DV certificate payment.
Similar above ordering flow will be applicable for DV Multi-domain (UCC), Wildcard & Wildcard-UCC products. Detailed certificate ordering flow is explained below.
Choose Product & Validity
Under product select any "emSign SSL/TLS - DV / DV Wildcard / DV-UCC / DV Wildcard-UCC" from the Product dropdown list. If the selected product is a UCC then No. of domains field will displayed. Based on the No. of Domains selected account user can see the Order Value upfront.
For all emSign SSL/TLS certificates validity is 1 year by default.
Click the "Next" button to proceed further.
Certificate Requestor Information
Enter the requester name, requester email ID, mobile number and designation as part of the certificate requester details to get all the order-related notifications.
If the account user wishes to allow anyone else to give the certificate download authority, enable the check box & provide 'Contact Name' and 'Email ID'. Click on "Next" button to proceed further.
Certificate Signing Request (CSR)
User can add the CSR in both ways as shown below. We use this CSR to auto-populate the Domain name. If you skip this step, then SAN will not be auto-populated under the certificate details section.
Upload CSR
Paste CSR
If the account user wants to skip the CSR and submit it later, then the account user needs to select the Skip CSR radio button.
Upon skipping CSR, the account user can add the CSR by using the order quick actions.
Certificate Details
We auto-populate the Domain name based on the CSR provided.
To add the Domain name by yourself, enter the Domain Name. If any pre-vetted domains are available for the selected group, it will be displayed in the dropdown with respective to its organization. You can also use the Single Sub-domain which helps effectively re-use the validation of pre-verified base domains for its sub-domains to get instant certificates without repetition of DCV.
If no Pre-vetted domains are available, then account user need to provide the domain name.
Click the "Next" button to proceed further.
Important Note:
If the group is restricted to use specific domains set by the administrator & if the user wants to use that specific domain, then the system alerts a message "One or more domain names provided in this order are not allowed to be used due to specific domain restrictions set for . Please contact your account administrator".
To add additional domains, select DV UCC (or) DV wildcard UCC product.
New Domains entered & validated via emSign DV Orders will be mapped to the Account level (Default Organization) to avoid repetitive DCV.
Additional Information
This information section is optional. In this section account user can add the reporting tags, Order remarks and provide the technical point of contact details if required.
Reporting tags: Account user can add the reporting tags by clicking on "Add tag" option to map it to the order request for filtering.
Account user can add tag name & tag value and click on "Save" button to proceed further.
Order Remarks: Account user can add the order remarks as part of this order request.
Technical Point of Contact: If the Account user wishes to allow anyone else to give the technical point of contact authority, then enable the check box of 'Technical Point of contact information' & provide the necessary information Full Name, Email ID, Mobile Number and Designation'.
If active Custom Field(s) is available for the emSign CertHub account, then it will be displayed under Additional Information as shown below. All the below custom fields appearing in your certificate order form has been enforced by your account administrator. Custom fields are not part of Subject / SAN attributes in the certificate.
Additional Email Recipients: Click the check box for 'Additional email recipients' to enter the recipient email id's. Additional email recipients will be notified with Order Confirmation, Revocation, Renewal Reminder Notifications excluding certain verification-related notifications.
Auto-renew certificates until coverage: Click the check box for 'Auto-renew certificates until coverage' to configure renewal criteria. If enabled emSign will automatically renew the certificate based on the criteria selected & a successful reissuance order succesful email will be sent. If disabled, the account user has to do the manual reissuance whenever the certificate is going to expires. This can also be edited in the orders view page after order ID generation.
Click on Next button to proceed further.
Order Summary & Payment
This section displays the Product information, Certificate Details & payment information.
It also indicates the payment deduction group from which the amount will be decducted.
Payment Information
It displays the current account balance with the order value and grand total.
In the case of USD, no GST is applicable as part of payment information.
In the case of INR, GST is applicable as part of payment information.
Account user can place an order by clicking on the "Pay now" button. Upon payment amount will be deducted from the selected group & navigate to the orders page as shown below.
Edit Custom Fields
Custom Fields can be edited after new order generation.
Update Additional email recipients
Additional email recipients can be edited after new order generation.
What's following?
Upon successful order placed certificate requester will be notified with order successful email. This email includes a link that navigate them to track order page where user can track all the certificate verification process.
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