Order OV SSL / TLS Certificates
Step-by-Step Certificate Ordering Process
Choose Product & Validity
From the Product Dropdown List, select any SSL/TLS product: OV, OV Wildcard, OV UCC, or OV Wildcard-UCC.
If a UCC product is selected, enter the number of domains to see the order value upfront.
The default validity period for all SSL/TLS certificates is 1 year.
Click "Next" to proceed.
Organization Details
Permission Levels:
Specific Access: Users can select organizations only from a pre-verified list no option to create new organizations.
All Access: Users can either select pre-vetted organizations or enter new organization details directly.
To select a pre-verified organization, click "Click Here". The pre-verified organizations will be displayed in a popup.
Click "Select" to pre-fill the organization information in the form.
Click "Next" to continue.
Important Note:
If the user has an organization reuse token, it can be provided by enabling the I have an organization reuse token checkbox.
When the reuse token option is enabled, no organization consent email will be sent to the representative.
Organization Representative Information
If a pre-vetted organization is selected, the organization representative's details will be pre-filled automatically.
For a new organization, choose between "New" or "Existing" user:
New: Enter the representative’s Name, Email ID, Mobile Number, and Designation.
Existing: Select the representative from the list of existing users.
Certificate Download Delegation:
If the certificate download authority needs to be assigned to another individual, enable the Certificate Download Delegation checkbox and provide their Contact Name and Email ID.
Click "Next" to proceed.
Certificate Signing Request (CSR)
The process for submitting the CSR is identical to the DV SSL/TLS certificate order. Users can:
Upload CSR or
Paste CSR into the designated field.
Skipping CSR:
If the CSR is skipped, the SAN (Subject Alternative Name) field will not be auto-filled.
Users can submit the CSR later using the Order Quick Actions feature.
Certificate Details
If a CSR is provided, the Domain Name will be auto-populated.
To add a domain manually, enter it in the Domain Name field.
Pre-verified Domains: If the order is associated with a pre-verified organization, the corresponding domains will appear in the Domain Name dropdown list.
Use the Single Sub-domain option to reuse validations of pre-verified base domains, avoiding repetitive DCV (Domain Control Validation).
To add additional domains, select the OV UCC or OV Wildcard UCC product.
Click "Next" to proceed.
Additional Information (Optional)
This section allows users to provide additional order-related details:
Reporting Tags:
Add reporting tags by clicking "Add Tag". Enter the Tag Name and Tag Value and click "Save".
Order Remarks:
Include any remarks for internal tracking.
Technical Point of Contact:
Enable the Technical Point of Contact checkbox and provide the individual’s Name, Email ID, Mobile Number, and Designation.
KYC Documents:
Screenshot
If required, enable the KYC Documents checkbox and upload the relevant documents. Use the "Add Document" button to upload multiple documents.
Custom Fields:
If custom fields are active for the account, they will appear here. These fields are configured by the account administrator and are not included in the certificate’s Subject/SAN attributes.
Additional Email Recipients:
Use this option to add email recipients who will receive Order Confirmation, Revocation, and Renewal Notifications, excluding verification-related alerts.
Auto-Renew Certificates Until Coverage:
Enable auto-renewal to ensure certificates are renewed automatically based on the configured criteria.
If disabled, manual renewal will be required before the certificate expires. This setting can be edited later from the Orders View page.
Click "Next" to proceed.
Order Summary & Payment
Review the Product Information, Certificate Details, and Payment Summary.
The Payment Group from which the order amount will be deducted will be displayed.
Account Balance:
For USD Payments: No GST will be applied.
For INR Payments: GST will be applied.
Click "Pay Now" to complete the payment. Upon payment, the amount will be deducted from the selected group, and the system will redirect you to the Orders Page.
What’s Next?
Upon successful order placement, the Organization Representative will receive an Order Confirmation Email.
This email will contain a tracking link to monitor the progress of the certificate verification process.
Once the certificate is issued, the representative can download and deploy the certificate.
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