Orders Management

Orders Management

Users can view or edit existing requests on the Orders page. By default, the last 10 request/orders are displayed, as shown below

By clicking 'Advanced Search,' the account user can further filter requests using criteria such as:

· Date Range

· Domain Name

· Organization Name

· Product

· Other available details

Approve Sub Account Certificate Request

Navigate to the Certificates > Orders. Open the order with the status "Order pending for parent approval".

· Click the "View" button on the orders page to verify all relavant information related to the certificate orders

· After veryfying the details, click the “Approve” button.

· Upon clicking "Approve", the system will navigate to New Request > Order Summary & Payment Page

· Click "Pay now" to complete the payment. The will be deducted from the main user account balance within the default group.

· Once payment is completed, the system will redirect to the orders page displaying all the necessary information and its associated Order.

What's Next?

Upon successful order placement, the certificate requester / Organization representative will receive an Order Confirmation email.

The email will includes a link to the Track Orders page, where users can monitor the certificate verification process.