Order DV SSL / TLS certificates

Follow these steps to place an order for a DV SSL/TLS certificate through the CERTInext portal. The same process applies for DV Multi-domain (UCC), Wildcard, and Wildcard-UCC products.

Step-by-Step Certificate Ordering Process

1. Choose Product & Validity

• Select the product from the Product Dropdown List: Options include emSign SSL/TLS - DV, DV Wildcard, DV-UCC, or DV Wildcard-UCC.

• If a UCC product is selected, enter the number of domains to see the order value in real-time.

• All emSign SSL/TLS certificates are valid for 1 year by default.

• Click "Next" to proceed.

1. Certificate Requester Information

Enter the following details for the certificate requester to ensure all notifications are sent to the correct person:

• Requester Name

• Requester Email ID

• Mobile Number

• Designation

• If another person should have authority to download the certificate, enable the relevant checkbox and provide their Contact Name and Email ID.

• Click "Next" to proceed.

1. Upload or Paste Certificate Signing Request (CSR)

You can provide the CSR in either of the following ways:

• Upload CSR file.

• Paste CSR directly into the designated field.

• Note: The CSR helps auto-populate the Domain Name under the certificate details section. If skipped, the SAN (Subject Alternative Name) field will not be auto filled.

• You can also skip this step by selecting "Skip CSR" and submitting the CSR later using the Order Quick Actions feature.

1. Certificate Details

• The Domain Name is auto populated based on the uploaded CSR.

• If no CSR is provided, or if additional domains are needed:

• Enter the domain name manually.

• Pre-verified domains associated with the selected group will appear in the dropdown list.

• For sub-domains, the system allows reuse of the validation of pre-verified base domains, ensuring quick issuance without requiring repetitive DCV (Domain Control Validation).

• Note: If the domain used is restricted by the administrator, the system will display a message:

• "One or more domain names provided in this order are not allowed due to specific domain restrictions. Please contact your account administrator."

• To add additional domains, select the DV UCC or DV Wildcard UCC product.

• Newly validated domains will be mapped to the Default Organization to avoid repetitive DCV in future orders.

• Click "Next" to proceed.

1. Additional Information (Optional)

• Reporting Tags: Add tags to map the request for easier tracking and filtering.

• Click "Add Tag" to provide the Tag Name and Tag Value, then click "Save" to proceed.

• Order Remarks: Add any relevant remarks for internal tracking.

• Technical Point of Contact: If another individual should manage the technical aspects, enable the checkbox and provide their Name, Email ID, Mobile Number, and Designation.

• Custom Fields: If any custom fields have been set by the administrator, they will appear here. Custom fields are not included as part of the certificate’s Subject/SAN attributes.

• Additional Email Recipients: Enable the checkbox to add recipients who will receive order confirmation, revocation, and renewal notifications (excluding verification-related notifications).

• Auto-Renew Certificates: Enable auto-renewal to automatically renew certificates based on the configured criteria. If disabled, manual renewal will be required before the certificate expires.

• Auto-renewal settings can also be edited later from the Orders View page after the order is placed.

• Click "Next" to proceed.

1. Order Summary & Payment

• Review the product information, certificate details, and payment summary.

• The Payment Group from which funds will be deducted will be indicated.

• Account Balance: Displays the current balance alongside the total order value.

• For USD Payments: GST is not applicable.

• For INR Payments: GST will be applied.

• Click "Pay Now" to complete the payment. Upon payment, the amount will be deducted from the selected group, and the system will redirect you to the Orders Page.

1. Post-Order Actions

Edit Custom Fields:

• Custom fields associated with the order can be edited after the order is generated.

Update Additional Email Recipients:

• Add or modify additional email recipients even after the order is placed to ensure they receive important notifications

What’s Next?

• Upon successful order placement, the certificate requester will receive an Order Confirmation Email with a tracking link.

• Use the tracking link to monitor the certificate verification process step-by-step.

• Once the certificate is verified and issued, the requester can download and deploy it accordingly.