Reseller Ordering for Sub Account

  • If the reseller wants to place an order on behalf of the Enterprise account an option is available at the new request level.

  • If the reseller checks that check box, all the Enterprise accounts will be displayed which are been part of the parent reseller account.

  • Upon selecting the account reseller can place an order & amount will be deducted from the default group of the Enterprise account.

Important Note:

  • This option will be available only for parent reseller accounts.

Additional Information

This section is optional. Here, the account user can:

  • Add Reporting Tags

  • Provide Order Remarks

  • Enter Technical Point of Contact (POC) details (if required)

Additional Email Recipients for Notifications

  • A new option, "Additional Email Recipients," is available for notification purposes.

  • To include additional recipients, enable the "Additional Email Recipients" checkbox and enter the corresponding email IDs.

  • Note:

Additional email recipients will receive the following notifications:

  • Order Confirmation, Revocation, and Renewal Reminder Notifications (excluding specific verification-related notifications).

  • Order Successful / Tracking Link Email Notifications

  • CSR-Related Email Notifications

  • Certificate Download Email Notifications

  • Customer Actions Pending Reminder Notifications

  • Certificate Renewal Reminder Notifications

  • Order Discrepancy Email Notifications

  • Certificate Revocation Email Notifications

  • Reissue Email Notifications

  • Retry CAA Email Notification

Updating Additional Email Recipients

  • Additional Email Recipients can be edited after the order has been generated via the Orders View Page.

  • For all future notifications, the updated recipients will receive relevant emails accordingly.

  • Click "Next" to proceed.

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