Handling Incorrect Login Attempts

1. Invalid Password Notification:

• If the user enters an incorrect or invalid password, the system will display an alert message notifying them of the error.

1. Account Blocking After Multiple Failed Attempts:

• If the user enters the wrong password multiple times consecutively, the account will be temporarily blocked to prevent unauthorized access.

• A login blocked notification will also be displayed on the screen.

1. Email Notification:

• The user will receive an email notification informing them that their account has been blocked due to repeated failed login attempts.

1. Unblocking the Account:

• To unblock the account, the user must contact their assigned emSign Hub account manager for assistance.